WhatsApp Chatbot Development

Description

I designed this chatbot entirely from scratch using Python and Botpress Studio, integrated with the Meta WhatsApp Business API. The system was architected to provide a reliable conversational interface with advanced natural language understanding, allowing it to respond intelligently to a wide variety of user inputs.

The chatbot performs multiple roles: it sends reminders and questionnaires, answers FAQs, provides directions, allows users to leave reviews, and manages appointment scheduling and cancellation. Its AI-driven natural language capabilities ensure that it can handle unexpected or ambiguous questions gracefully, offering fallback flows or contextual clarifications when needed.

On the technical side, the solution leverages webhooks and API calls to connect WhatsApp interactions with backend workflows. Dynamic responses are generated through trained intent models, while integrations ensure seamless handling of structured tasks like calendar bookings. Overall, the project demonstrates applied skills in conversational AI, API integration, and end-to-end chatbot deployment.

Key Skills

Try the Chatbot

You can start a demo conversation with the bot by clicking below: